Privacy Policy

Who operates this site

rafaelsells.com is the professional website of Rafael H. Perez, a Texas real estate sales agent (TREC license #573024) sponsored by CB&A, REALTORS. You can reach us by phone or text at (832) 642-7246 or through the contact page.

Personal information we collect

The site collects personal information only when you choose to submit it:

• Contact details you enter in forms: name, email address, and phone number.
• The content of your inquiry: the property, service, or question you write about, and preferences such as language.
• Form-protection signals: submission timing and basic technical data used to filter automated spam.
• Consent records: if you check the communication-consent box, the exact text shown, your answer, and a timestamp are stored as evidence of your choice.

The forms on this site do not request — and you should not submit — government identifiers, financial account numbers, health information, or other sensitive data categories.

Cookies and analytics

This site does not use advertising cookies and does not show a cookie banner because none is needed: measurement, when enabled, uses a cookieless, privacy-focused analytics service that records aggregate page statistics without building visitor profiles. Analytics events never include names, email addresses, or phone numbers.

How we use personal information

Personal information is used to:

• Respond to your inquiry — a showing request, market analysis, consultation, or general question.
• Provide the services you request and communicate about them.
• Keep records required for legal and regulatory compliance, including communication-consent evidence.
• Understand, in aggregate, how the site is used so it can be improved.

Your information is not used for automated decision-making or profiling.

When information is shared

Personal data is never sold, and it is not shared with third parties for targeted advertising. It is disclosed only to service providers that operate this site on our behalf:

• Email delivery (Resend) — to send inquiry notifications and replies.
• Hosting and database infrastructure (Railway) — where the site and its form submissions are stored.
• Scheduling (Cal.com) — only if you book a consultation through the embedded scheduler.
• Error monitoring (Sentry) — technical diagnostics when a page malfunctions.
• Cookieless analytics — aggregate usage statistics only.

Each provider processes data only as needed to provide its service. Information may also be disclosed where the law requires it.

Your rights and how to make a request

You may request access to the personal data we hold about you, ask that it be corrected or deleted, and ask what categories are collected. To make a request, use the contact page or call or text (832) 642-7246. We will verify your identity, respond within the time Texas law allows, and explain how to appeal if you disagree with the outcome.

Do Not Track signals

Your browser may send 'Do Not Track' or Global Privacy Control signals. Because this site does not track visitors across other websites and does not sell personal data, it behaves the same whether or not these signals are present.

Retention

Form submissions and consent records are kept while they remain relevant to your inquiry or as real-estate record-keeping rules require, and are then deleted.

Children

This site is intended for a general adult audience and is not directed to children under 13. We do not knowingly collect children's personal information.

Changes to this policy

When this policy changes, the new version is posted on this page with an updated effective date, and material changes are noted here.